curl --request POST \
  --url https://{your-subdomain}.neetodesk.com/api/external/v2/tickets/{ticket_id}/drafts \
  --header 'Content-Type: application/json' \
  --header 'X-Api-Key: <x-api-key>' \
  --data '
{
  "content": "We are looking into the issue.",
  "comment_type": "note",
  "author_email": "oliver@example.com",
  "attachments": [
    "eyJfcmFpbHMiOnsiZGF0YSI6IjEyMyJ9fQ=="
  ]
}
'

const options = {
  method: 'POST',
  headers: {'X-Api-Key': '<x-api-key>', 'Content-Type': 'application/json'},
  body: JSON.stringify({
    content: 'We are looking into the issue.',
    comment_type: 'note',
    author_email: 'oliver@example.com',
    attachments: ['eyJfcmFpbHMiOnsiZGF0YSI6IjEyMyJ9fQ==']
  })
};

fetch('https://{your-subdomain}.neetodesk.com/api/external/v2/tickets/{ticket_id}/drafts', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

import requests

url = "https://{your-subdomain}.neetodesk.com/api/external/v2/tickets/{ticket_id}/drafts"

payload = {
    "content": "We are looking into the issue.",
    "comment_type": "note",
    "author_email": "oliver@example.com",
    "attachments": ["eyJfcmFpbHMiOnsiZGF0YSI6IjEyMyJ9fQ=="]
}
headers = {
    "X-Api-Key": "<x-api-key>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

{
  "draft": {
    "id": "aaaabbbb-cccc-dddd-eeee-ffff00004444",
    "comment_type": "reply",
    "created_at": "2023-11-07T05:31:56Z",
    "updated_at": "2023-11-07T05:31:56Z",
    "content": "We are looking into the issue.",
    "attachments": [
      "eyJfcmFpbHMiOnsiZGF0YSI6IjEyMyJ9fQ=="
    ]
  }
}