curl --request POST \
  --url https://{your-subdomain}.neetodesk.com/api/external/v2/tickets \
  --header 'Content-Type: application/json' \
  --header 'X-Api-Key: <x-api-key>' \
  --data '
{
  "email": "john@example.com",
  "subject": "How to resolve the pending payments",
  "description": "I need your help in resolving the pending payments.",
  "ticket_fields": {
    "Country": "USA"
  },
  "name": "John Luther",
  "channel": "email",
  "to": "[\"eve@example.com\",\"kevin@example.com\"]",
  "cc": "[\"eve@example.com\",\"kevin@example.com\"]",
  "group": "sales",
  "assignee_email": "oliver@example.com",
  "status": "open",
  "priority": "low",
  "category": "Questions",
  "sub_category_one": "Billing",
  "sub_category_two": "Refund",
  "tags": [
    "refund",
    "urgent"
  ],
  "resolution_due_date": "2025-12-31T23:59:59Z"
}
'

import requests

url = "https://{your-subdomain}.neetodesk.com/api/external/v2/tickets"

payload = {
    "email": "john@example.com",
    "subject": "How to resolve the pending payments",
    "description": "I need your help in resolving the pending payments.",
    "ticket_fields": { "Country": "USA" },
    "name": "John Luther",
    "channel": "email",
    "to": "[\"eve@example.com\",\"kevin@example.com\"]",
    "cc": "[\"eve@example.com\",\"kevin@example.com\"]",
    "group": "sales",
    "assignee_email": "oliver@example.com",
    "status": "open",
    "priority": "low",
    "category": "Questions",
    "sub_category_one": "Billing",
    "sub_category_two": "Refund",
    "tags": ["refund", "urgent"],
    "resolution_due_date": "2025-12-31T23:59:59Z"
}
headers = {
    "X-Api-Key": "<x-api-key>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {'X-Api-Key': '<x-api-key>', 'Content-Type': 'application/json'},
  body: JSON.stringify({
    email: 'john@example.com',
    subject: 'How to resolve the pending payments',
    description: 'I need your help in resolving the pending payments.',
    ticket_fields: {Country: 'USA'},
    name: 'John Luther',
    channel: 'email',
    to: '["eve@example.com","kevin@example.com"]',
    cc: '["eve@example.com","kevin@example.com"]',
    group: 'sales',
    assignee_email: 'oliver@example.com',
    status: 'open',
    priority: 'low',
    category: 'Questions',
    sub_category_one: 'Billing',
    sub_category_two: 'Refund',
    tags: ['refund', 'urgent'],
    resolution_due_date: '2025-12-31T23:59:59Z'
  })
};

fetch('https://{your-subdomain}.neetodesk.com/api/external/v2/tickets', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://{your-subdomain}.neetodesk.com/api/external/v2/tickets",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'email' => 'john@example.com',
    'subject' => 'How to resolve the pending payments',
    'description' => 'I need your help in resolving the pending payments.',
    'ticket_fields' => [
        'Country' => 'USA'
    ],
    'name' => 'John Luther',
    'channel' => 'email',
    'to' => '["eve@example.com","kevin@example.com"]',
    'cc' => '["eve@example.com","kevin@example.com"]',
    'group' => 'sales',
    'assignee_email' => 'oliver@example.com',
    'status' => 'open',
    'priority' => 'low',
    'category' => 'Questions',
    'sub_category_one' => 'Billing',
    'sub_category_two' => 'Refund',
    'tags' => [
        'refund',
        'urgent'
    ],
    'resolution_due_date' => '2025-12-31T23:59:59Z'
  ]),
  CURLOPT_HTTPHEADER => [
    "Content-Type: application/json",
    "X-Api-Key: <x-api-key>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://{your-subdomain}.neetodesk.com/api/external/v2/tickets"

	payload := strings.NewReader("{\n  \"email\": \"john@example.com\",\n  \"subject\": \"How to resolve the pending payments\",\n  \"description\": \"I need your help in resolving the pending payments.\",\n  \"ticket_fields\": {\n    \"Country\": \"USA\"\n  },\n  \"name\": \"John Luther\",\n  \"channel\": \"email\",\n  \"to\": \"[\\\"eve@example.com\\\",\\\"kevin@example.com\\\"]\",\n  \"cc\": \"[\\\"eve@example.com\\\",\\\"kevin@example.com\\\"]\",\n  \"group\": \"sales\",\n  \"assignee_email\": \"oliver@example.com\",\n  \"status\": \"open\",\n  \"priority\": \"low\",\n  \"category\": \"Questions\",\n  \"sub_category_one\": \"Billing\",\n  \"sub_category_two\": \"Refund\",\n  \"tags\": [\n    \"refund\",\n    \"urgent\"\n  ],\n  \"resolution_due_date\": \"2025-12-31T23:59:59Z\"\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("X-Api-Key", "<x-api-key>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://{your-subdomain}.neetodesk.com/api/external/v2/tickets")
  .header("X-Api-Key", "<x-api-key>")
  .header("Content-Type", "application/json")
  .body("{\n  \"email\": \"john@example.com\",\n  \"subject\": \"How to resolve the pending payments\",\n  \"description\": \"I need your help in resolving the pending payments.\",\n  \"ticket_fields\": {\n    \"Country\": \"USA\"\n  },\n  \"name\": \"John Luther\",\n  \"channel\": \"email\",\n  \"to\": \"[\\\"eve@example.com\\\",\\\"kevin@example.com\\\"]\",\n  \"cc\": \"[\\\"eve@example.com\\\",\\\"kevin@example.com\\\"]\",\n  \"group\": \"sales\",\n  \"assignee_email\": \"oliver@example.com\",\n  \"status\": \"open\",\n  \"priority\": \"low\",\n  \"category\": \"Questions\",\n  \"sub_category_one\": \"Billing\",\n  \"sub_category_two\": \"Refund\",\n  \"tags\": [\n    \"refund\",\n    \"urgent\"\n  ],\n  \"resolution_due_date\": \"2025-12-31T23:59:59Z\"\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://{your-subdomain}.neetodesk.com/api/external/v2/tickets")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["X-Api-Key"] = '<x-api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"email\": \"john@example.com\",\n  \"subject\": \"How to resolve the pending payments\",\n  \"description\": \"I need your help in resolving the pending payments.\",\n  \"ticket_fields\": {\n    \"Country\": \"USA\"\n  },\n  \"name\": \"John Luther\",\n  \"channel\": \"email\",\n  \"to\": \"[\\\"eve@example.com\\\",\\\"kevin@example.com\\\"]\",\n  \"cc\": \"[\\\"eve@example.com\\\",\\\"kevin@example.com\\\"]\",\n  \"group\": \"sales\",\n  \"assignee_email\": \"oliver@example.com\",\n  \"status\": \"open\",\n  \"priority\": \"low\",\n  \"category\": \"Questions\",\n  \"sub_category_one\": \"Billing\",\n  \"sub_category_two\": \"Refund\",\n  \"tags\": [\n    \"refund\",\n    \"urgent\"\n  ],\n  \"resolution_due_date\": \"2025-12-31T23:59:59Z\"\n}"

response = http.request(request)
puts response.read_body

{
  "ticket": {
    "id": "aaaabbbb-cccc-dddd-eeee-ffff00003333",
    "number": 42,
    "url": "https://example.neetodesk.com/admin/tickets/42"
  }
}