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NeetoDesk

Getting Started

Introduction
Identifying Your Subdomain
Authentication
Quickstart
Pagination
HTTP response codes
Getting the Ticket ID

Tickets API

GET
List all tickets
POST
Create a Ticket
GET
Get ticket details
PUT
Update Ticket

Comments API

GET
List comments for a ticket
POST
Create a comment for a ticket
POST
Create a draft comment for a ticket

Reports API

GET
Get ticket volume report
GET
Get ticket volume time series
GET
Get agent performance report
GET
Get team performance report
GET
Get customer satisfaction report

Team Members API

GET
List all team members
POST
Add team members
PATCH
Update team member details

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Getting the Ticket ID Quickstart Update Ticket

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