POST
/
tickets
Create a ticket
curl --request POST \
  --url https://{your-workspace}.neetodesk.com/api/v1/public/tickets \
  --header 'Content-Type: application/json' \
  --header 'X-Api-Key: <x-api-key>' \
  --data '{
  "email": "john@example.com",
  "subject": "How to resolve the pending payments",
  "description": "I need your help in resolving the pending payments.",
  "ticket_fields": {
    "Country": "USA"
  },
  "name": "John Luther",
  "channel": "email",
  "to": "[\"eve@example.com\",\"kevin@example.com\"\"]",
  "cc": "[\"eve@example.com\",\"kevin@example.com\"\"]"
}'
{
  "notice_code": "<string>",
  "ticket": {
    "id": "<string>",
    "number": 123,
    "url": "<string>"
  }
}
Replace {your-workspace} with your workspace’s subdomain.
Learn how to find your subdomain in Identifying your subdomain.

Headers

X-Api-Key
string
default:your-api-key
required

X-Api-Key is used to authenticate requests using an API key. Provide your API key in this header to access protected endpoints. Refer to Authentication for more information.

Body

application/json

Response

200 - application/json

OK - Request succeeded

The response is of type object.