Key features
Ticket Management
Create, retrieve, and update tickets in your workspace with comprehensive metadata and status tracking
Comment System
Add comments and notes to tickets for better communication and issue tracking
Performance Analytics
Get detailed reports on ticket volume, agent performance, team metrics, and customer satisfaction
Secure Authentication
API key-based authentication ensures secure access to your data
Flexible Pagination
Built-in pagination support for handling large datasets efficiently
Time-based Insights
Analyze data across multiple time ranges from last 24 hours to all-time
API overview
The NeetoDesk API is organized around REST principles and uses standard HTTP response codes. All API endpoints return JSON responses and require authentication via API keys. Before you start with NeetoDesk APIs you will need the following:Need Help?
Visit our help center or contact us by sending an email to support@neetodesk.com.